Frequently Asked Questions

There are three options for parking at The Revelry:

1: 100 Parking Spaces will be provided at no cost through the parking deck adjacent to the Revelry. Additional Parking Spaces in the parking deck are available, but the client must agree to cover the cost of the additional parking spaces after the event concludes. These additional parking spots will be provided to the client and guests at a discounted rate of $5.00 per car utilizing the parking deck.

2. The client does not provide complimentary parking, and the client and guests are subject to parking fees as set by Camp North End Property Management.

3. Clients and guests can use the available surface parking lots which are subject to availability and parking costs as determined by Camp North End Property Management

Best Impressions Caterers is the exclusive caterer for The Revelry. As part of our full-service experience, Best Impressions would be responsible for providing and managing all aspects of food & beverage and equipment rentals within the venue. No outside alcohol is permitted by law; we will be forced to stop the event if violated. No exceptions.

Yes, the minimum costs for food and beverage are based on groups of 150 guests or more Sunday through Friday and 200 guests of more on peak season Saturdays. We do our best to accommodate smaller functions when possible.

The fully seated capacity at The Revelry is 700 guests; standing capacity is 1,200 guests.

(60) 6ft. Round Tables, (600) Gold Chiavari Chairs, Rectangular 8ft. and 6ft. tables, (20) cocktail tables, gold flatware, glassware, and white china plates.

Venue pricing is based on a 4-hour rental of the space. Access to the venue begins 3 hours prior to event start time. 11:30 PM is the latest event end time. All personal decor & vendors must be out that evening.

The Revelry is located only a few minutes away from Uptown Charlotte, and there are plenty of hotels in that area for room blocks. Some hotels include the Marriot City Center, The Omni, Hilton Charlotte Uptown, Grand Bohemian, J.W. Marriot and more!

The (4) Revelry green rooms may be used by the client during the day of the event for vendor or volunteer space, band rooms, etc. Additional fees may apply.

Best Impressions will need to arrange for all additional rentals of specialty linens, chairs, tables, staging, dance floor, fabric ties, pipe & drape, lighting, specialty decoration, flatware, glassware, chargers, etc. The client will be responsible for all personal details such as centerpieces, photos, candles, signage, table numbers, place cards, guest book, favors, and signature exit. Set up and breakdown of these items will need to be completed by someone other than the Best Impressions Caterers team. Best Impressions is not responsible for any lost or stolen property or equipment used by the client.

All equipment and decor brought into The Revelry must be removed the night of the event. We do not allow the client or vendors to tape, staple, or nail anything to the venue walls or doors. The following items are restricted on the property:

• Sparklers

• Wish Lanterns

• Rose Petals for Ceremony Throwing

• Glitter

• Confetti

• Candles without votives

• Fog Machines

• Cold Sparklers

• Command Hooks

• Tape

If any of the above items are used, the security deposit will be forfeited.

Yes, we host private tastings at our headquarters. Tastings are complimentary for up to four guests if you have already booked our services and paid an initial payment. If you would like to schedule a tasting prior to securing our services and submitting an initial payment, we would require payment for the tasting based on the items chosen for the tasting menu, which is on average $65.00 per person. We schedule tastings during the months of January, February, March, July, and August; Tuesdays through Thursdays; from 11:00am to 4:00pm.

We will coordinate a site visit, especially if the event is at a location we haven’t worked at prior to so we can ensure our team has an adequate work place to execute the food and beverage. Site visits are also necessary to determine if a catering tent is needed.

The 20% production fee covers all of our back end labor and production costs for all events. It is charged to the food & beverages, not the full total.

Our beverage department has curated a list of items for each specific bar package, and we do not offer substitutions to this list; however, we are able to source any additional spirit, wine or beer. Your Sales Executive will be able to pass along further information.

With this dinner style, we typically see limited seating to encourage a free flowing environment, but you do have the option of creating a more formal atmosphere with a seat for all guests. Each food station is equipped with 7-inch white china square plates, cocktail forks, (and dinner knives if necessary) and paper cocktail napkins. The food costs also include the tables on which food and beverages will be displayed, all serving pieces, chafing dishes, baskets, trays, props, etc. Water goblets and additional pieces of a guest place setting can be added on at an additional cost.

Best Impressions has a strong team of knowledgeable managers and staff that will be onsite throughout your event from start to finish. Our team will arrive approximately two hours prior to the event to execute setup and will be there after the event concludes to complete the breakdown and cleanup of the venue. Depending on your guest count and meal selection, you will have an event manager, along with a specific number of servers, bartenders, and chefs.

Final guest count and all final details are to be submitted to your Account Executive 14 days prior to your event.

Final payment is due 7 days prior to your event. Our Accounting Department will send a final invoice which can be paid via cash, check, ACH payment or Credit Card Payment. Please note all credit card payments incur a 3% processing fee. If payment is not received 7 days prior to the event, we will require payment in a certified check.

We understand that things happen, and sometimes an event must be canceled. However, your initial payment secures your event date permanently on our calendar and prevents us from booking another event in the space at that time. Therefore, we offer no refunds or exchanging of dates. There are no exceptions to this policy.